The Situation
MTN Nigeria is part of the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.
With an aggressive network rollout plan, MTN Nigeria is rapidly increasing its subscriber base, the company’s objective was thus to have complete information, accessible in real time on their subscriber, financial and operational data to support enterprise-wide decisions and initiatives.
MTN Nigeria also needed an implementation partner that could conduct an unbiased packaged software evaluation as well as provide definition for the initial data mart project.
The Solution
Tavia documented the requirements, designed the data warehouse and ETL components, established design guidelines and best practices, and delivered the Financial Data Mart now being used by the Client to make accurate business decisions and enable financial forecasting.
The MTN Nigeria Financial Data Mart provides the organization's sales and financial analysts with a wealth of newly accessible information. In addition, demonstrated skills to manage change across multiple stakeholders supported by effective communications, benefits tracking and design authority.
The Result
MTN Nigeria acknowledged the benefit gained in terms of being able to make rapid and accurate judgments on the viability of sales and marketing efforts.
Additionally, thanks to the framework established by Tavia, new data mart projects are being delivered at lower costs and in shorter timeframes.
Client Support Staff have also been trained on the use of the infrastructure we have put in place and process flow for data extraction from new and emerging sources.